22:57 - Downtime expected no more than 10 minutes.
23:20 - Maintenance has been complete, without any issues.
We have a new support service for our customers where you can get dedicated support via our discord support channel.
Click Link to join: https://discord.gg/4n8pm3X
Once again thankyou for all your continued support
Issue 12:30 Engineers were notified of an issue on shared hosting platform web1 which was causing some sites to respond slowly.
We identified an on-going DDoS attack against customer infrastructure and have deployed mitigation for this.
Resolved 13:05: After our engineers identified the root cause of the issue, all server services are now stable.
Between 9:30am and 10am this morning (11/03/19) we had a failed service upgrade that caused an extended period of downtime. Our engineers were notified of the issue and it was resolved within 20mins,
The disruption would have affected email and web access to certain websites,